Game Issues



[Important]Regarding Operation on Android 32-bit Devices (Tap to show)

We have discovered an issue causing instability in the application when run on 32-bit Android devices. With an upcoming version update, we will be updating our list of supported operating environments.

After the above change and for versions released after it, you will no longer be able to play Another Eden on 32-bit Android Devices.

We sincerely apologize for the trouble, but we ask all players currently using 32-bit Android devices to perform and/or confirm account linkage and to prepare a Transfer ID as soon as possible, in order to continue playing on a different device.

*Specific timing will be given in a future notice.
*In general, Android devices sold in 2018 and earlier use 32-bit operating systems (with some exceptions).
*We will be unable to answer questions regarding whether your device falls within this range or not. Please contact your device maker's support or a service center to confirm.


[As of 12/30 2:00(UTC)]We are currently confirming the following in-game issues.


Ver Update Date Status Details
3.13.60 12/30 In Progress For Claude's "Duon," the ability effect as described on the Status screen is incorrect.
Correct: In frontline at turn-end, stack 1 Duon on user based on number of user's piercing attack moves
Incorrect: In frontline at turn-end, stack 1 Duon on user based on number of user's piercing attacks
3.13.60 12/30 In Progress Performing a normal attack on certain enemies in the Revival: Duel with the Past trials "Trial to Refuse the Apex Order" and "Trial to Refuse the Apex Order -Extreme-" will render the battle unable to be progressed under certain conditions.
3.13.50 12/8 In Progress There are cases in which, when both Garnet and Empel are in the player's party, Garnet's staff attack changes to unintended skills.
3.12.80 10/16 In Progress Quests applicable to ongoing campaigns will have a cat icon on the Quest list screen, but eligible Main Story content does not have the cat icon.
3.12.10 10/16 In Progress When attempting the Astral Archive "Book of Lucidium" with the Ensemble: "Where Light Does Not Fall" set to Expert/Master difficulty, there is an unnecessary clause regarding difficulty in the description for the enemy skill "Backup Shield" used in the battle with Lucidium.
3.13.60 12/30 Fixed The following error was found in the description for Claude's Stellar Skill Duon Selene.
・Correct: Poison and Pain (Persistent, Ignore target resistance) and Break
・Incorrect: Break and Poison and Pain (Persistent, Ignore target resistance)
Note: The phrasing used in the Update Information notification is the corrected version.
3.13.60 12/30 Fixed There are some cases in which, in the Mognet events in the Symphony: Memories of Another Sky, continuing through the other events without delivering the twelfth letter will render it undeliverable.
3.13.60 12/18 Fixed On certain devices, the app crashes when riding a chocobo for the first time during the Symphony: Memories of Another Sky Quest "A Hazy Journey."

(December 11, 2025 7:30 (UTC) Update)
The Ver 3.13.51 update for the iOS, Android and Steam versions has been released to address this issue.
Please download the update from the store.
Note 1: For devices with features for which this update does not resolve the issue, we are planning to relocate players to the Spacetime Rift some time in the near future.
Note 2: Furthermore, a release on the App Store is also planned. However, we request that players be aware that updating to Ver 3.13.51 will prevent data transfers to older versions of the app.
Note 3: We are also planning to issue an apology to affected players at a later date.

(December 12, 2025 5:00 (UTC) Update)
For this issue, affected players for whom the previous measures did not resolve it have been relocated to the Spacetime Rift.
Note: As this is merely a temporary measure, the same issue may occur again depending on device features.

(December 18, 2025 2:00 (UTC) Update)
As a result of this issue, the following campaign duration has been extended.

Campaign: Clear Symphony: Memories of Another Sky, Crystal of Wisdom and the Secret Castle, and The King of Fighters: Another Bout for Lone Encounter Tickets
End Date: December 30, 2025 14:59 (UTC) -> January 7, 2026 14:59 (UTC)
3.13.60 12/18 Fixed Under certain circumstances, there are errors in the levels listed on the Style list.
3.13.60 12/18 Fixed On the Style list screen, if you are currently playing a symphony prologue, or if one of your characters temporarily leaves the party, the completion status count will be incorrect.
3.13.60 12/18 Fixed When playing the episode "The Celestial Tower and the Shadow Witch" quest "The Truth of the Desert is Towards the Mirage", the app will crash when you're about to begin the Dogma Tower boss fight.
Note: We have confirmed that you can avoid this issue by equipping your leftmost character with the Stone resistance Badge.
3.13.60 12/18 Fixed In the Active Time Event "Steiner, Hard at Work," featured in Symphony: Memories of Another Sky, triggering the event in a certain area causes a different event to start.
Note: The above issue may be avoided by triggering the event in question in the area where it occurs.
3.13.60 12/18 Fixed In the Mogshop which appears in Symphony: Memories of Another Sky, the window in the upper part of the screen does not display.
3.13.60 12/18 Fixed For certain event battles that occur when progressing through Symphony: Memories of Another Sky, EXP and SAP which should not be included are displayed on the battle results screen.
3.13.60 12/18 Fixed When sold in the shops of Symphony: Memories of Another Sky, the description for the "Venetia Shield's" abilities is incorrect.
3.13.60 12/18 Fixed When battling certain enemies such as Menreiki, defeating the enemy with certain attacks which activate at turn-start/turn-end may render the game impossible to progress.
3.13.60 10/27 Fixed Taking a certain action while all allies' max HP/MP are increased as a result of Ruby-Sleeved Merchant/Hoarfrost Songstress' Another Senses may cause the current HP/MP value to remain unchanged, even though their maximums increase.
3.13.50 12/9 Fixed After completing your first encounter at the Gallery of Dreams, if you move your data to another device before leaving the Gallery of Dreams, you will be unable to progress.

(Added December 9, 2025 11:45 (UTC))
We have confirmed that restarting the app will resolve the issues.
3.13.50 12/5 Fixed Under certain conditions, the rates for getting the Grand General Tome are lowered when playing the Another Dungeon "Miglance Castle (Very Hard)".

(Added December 5, 2025 9:30 (UTC))
We have confirmed that restarting the app will resolve the issues.
Note: At a later date, we will address players who have played this dungeon since the Ver 3.13.50 release and also those who play it until this issue is resolved.
3.13.50 12/4 Fixed In the required materials displayed on the Exchange screen of the Grasta menu, the following characters have incorrect tomes listed for their 4-star class names.
・Tsukiha Extra Style (Shinatsuhime)
 Before: Marksman Tome
 After: Sniper Tome

・Mariel Extra Style (Arcana)
 Before: Mercenary Tome
 After: Warlock Tome

・Toova Extra Style (Ereshkigal)
 Before: Striker Tome
 After: Druid Tome